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RETURN & REFUND
We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.
Customer satisfaction is crucial to us, and we are confident that our products will exceed our customer’s expectations.
However, we understand that things happen and for whatever reason, sometimes a refund is necessary. That's why we provide a 100% refund on all items*!
To receive your refund or make a cancellation on your order, please contact customer service via email.
Email: info@velonainc.com
*Products in bulk sizes (32oz/2lb and larger) may only be returned & refunded unopened and sealed. We reserve the right to review on a case-by-case basis.
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