RETURN & REFUND

We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.

Customer satisfaction is crucial to us, and we are confident that our products will exceed our customer’s expectations.

However, we understand that things happen and for whatever reason, sometimes a refund is necessary.  That's why we provide a 100% refund on all items*!

To receive your refund or make a cancellation on your order, please contact customer service via email.

Email: info@velonainc.com

*Products in bulk sizes (32oz/2lb and larger) may only be returned & refunded unopened and sealed. We reserve the right to review on a case-by-case basis.